Privacy Policy
Your Data, Protected
How we handle your information and protect your privacy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you use our website, schedule an appointment, or communicate with us. This includes:
- Contact information (name, phone number, email address)
- Vehicle information (year, make, model)
- Service history and records
- Payment information (processed securely through our payment providers)
2. How We Use Your Information
We use the information we collect to:
- Schedule and provide automotive repair services
- Communicate about appointments and service updates
- Process payments and maintain service records
- Improve our website and customer service
- Comply with legal requirements and industry regulations
3. Information Sharing
We do not sell your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Payment processors for transaction handling
- Legal authorities when required by law
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website may use cookies to enhance user experience. You can disable cookies in your browser settings, though some features may not function properly.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt-out of marketing communications
7. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at ianwhitney@dndautocenter.biz or call (304) 204-1111.
Last updated: January 2025